Terms of service

This website is operated by DOVESTONE 5 COMMERCE LLC under the trading name LEAFELMERE. Throughout this website, “we,” “us” and “our” refer to LEAFELMERE.

These terms apply to your use of leafelmere.com and purchases made through the website.

Products and Use

LEAFELMERE offers pottery and clay-working tools and related studio accessories.

Please review each product description, included-item list and care instructions before ordering. Unless expressly stated otherwise, clay, finished pottery and other scene props shown in product images are not included.

Tools are intended for adult craft use. Keep sharp edges, pointed tools and small components away from children. Do not assume that a product is suitable for food contact, ovens, kilns or other specialized uses unless the product description expressly confirms that suitability.

Orders

You are responsible for providing accurate contact, payment and delivery information.

An order confirmation acknowledges receipt of your order. If we cannot fulfill an order because of unavailable stock, a payment issue or a material listing error, we will contact you. Payments for canceled, unfulfilled items will be refunded.

Prices and Payment

Prices are displayed in U.S. dollars. Applicable taxes and shipping charges are shown at checkout before payment.

Available payment methods are displayed at checkout. We do not store or request your full payment card details by email.

Product Information

We aim to provide accurate product information. Screen settings and lighting may affect how colors appear.

If we discover a material error affecting an order, we will explain the correction and offer an appropriate option to proceed or cancel. We will not substitute a materially different product without your agreement.

Shipping, Returns and Exchanges

Our Shipping Policy and Return & Refund Policy explain delivery estimates, shipping charges, returns, refunds and exchanges.

Website Use

You must not use this website for unlawful activity, attempt unauthorized access, introduce malicious software or interfere with the website’s operation.

Website Content

Content owned by or licensed to LEAFELMERE may not be copied or used commercially without permission, except as allowed by applicable law.

Third-Party Services

Our store uses Shopify and other service providers to support shopping, payment processing and delivery. Third-party services may have their own applicable terms and privacy notices.

Privacy

Please review our Privacy Policy for information about how personal information is collected, used and shared.

Your Rights

Nothing in these terms excludes or limits consumer rights or responsibilities that cannot lawfully be excluded or limited.

Changes

We may update these terms from time to time. Updated terms apply prospectively and do not remove rights already attached to an existing order.

Contact

LEAFELMERE
Operated by DOVESTONE 5 COMMERCE LLC
3808 Old Brownsboro Hills Rd
Brownsboro Farm, KY 40241
United States

Email: support@leafelmere.com
Phone: +1 (605) 215-2006