Shipping policy

LEAFELMERE ships orders to addresses within the United States. We do not currently offer international shipping.

Order Processing

Orders are processed within 1–2 business days. Business days are Monday through Friday, excluding U.S. public holidays.

Orders placed on weekends or public holidays begin processing on the next business day.

Shipping Rates

• Orders below $50: $3 standard shipping.
• Orders of $50 or more: free standard shipping.

The free-shipping threshold is calculated using the merchandise subtotal after discounts and before taxes.

Delivery Estimates

Standard shipping is estimated to take 5–8 business days after dispatch. Processing time is additional, so the estimated total time from order placement to delivery is 6–10 business days.

Delivery estimates are not guaranteed arrival dates. Weather, carrier disruptions and other delivery conditions may affect transit times.

Shipping Updates

When your order is dispatched, we will send a shipping confirmation to the email address provided at checkout, including tracking information when available.

Order Delays

If we cannot dispatch your order within the stated processing period, we will contact you with an updated estimate and explain your options to agree to the delay or cancel the unshipped order for a full refund.

Address Changes

Please check your delivery address before placing an order. If you notice an error, contact us promptly. We will try to update the address before dispatch, but changes may not be possible after shipment.

Missing or Damaged Deliveries

If your shipment appears lost, arrives damaged or is marked delivered but cannot be located, contact us with your order number. We will investigate and work with you to resolve the issue.

Contact

Email: support@leafelmere.com
Phone: +1 (605) 215-2006
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Pacific Time (PT), excluding U.S. public holidays.